Opis:
Danish-speaking Customer Service Consultant
Hybrid or remote mode
Hi!
We support customers of one of the largest manufacturers of home appliances/RTV equipment.
We are growing and looking for consultants who are enthusiastic and committed to serving customers.
Tasks:
- Providing technical support to equipment users via incoming calls.
- Diagnose and resolve technical problems.
- Providing information on products and their functionality.
- Entering requests into the system.
Our requirements:
- Fluency in Danish (B2/C1).
- Excellent command of English (B1/B2) .
- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).
- Communicative, willingness to learn.
- Ability to type quickly on a computer keyboard.
- Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.
We recruit remotely! Learn about the stages of recruitment:
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Screening - initial phone or e-mail contact.
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Language test.
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Online interview with English language verification.
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Information for you about our decision.
What we offer:
- Civil contract with a rate PLN 60,00 gross/h .
- Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
- The possibility of arranging a convenient collaboration schedule.
- Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.
- How do we understand hybrid mode?
The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance and obtaining the manager's permission. And then: 3 weeks from home, 1 week from the office.
- Opportunities for personal and language development - internal training and free access to a language learning platform are available.
- Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path.
.To which we urge and invite you! Apply today!