Opis:
Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę! For our client we are looking for candidates for the position of Customer Care Specialist with Lithuanian (M/K).Job Tasks:
- Act as a single point of contact for assigned (strategic) customers
- Manage the end-to-end order-to-delivery process
- Proactively monitor orders and follow up until delivery
- Handle claims, disputes, returns, and rebates
- Communicate with customers via phone, email, and online channels
- Inform customers about delays, returns, or refunds
- Collaborate with Sales, Logistics, and Invoice-to-Cash teams
- Ensure consistent service delivery and implementation of service offers
- Manage customer issues and complaints to ensure a positive experience
- Support outbound calls and NPS surveys when required
- Fluency in English and Lithuanian
- Excellent written and verbal communication skills with a customer-focused approach
- Ability to multitask , prioritize effectively, and work well under pressure
- Strong problem-solving skills and attention to detail
- Team-oriented mindset with the ability to build strong relationships with stakeholders
- Experience in customer service or order management is an advantage
- Salary: PLN gross 8000 – 9500
- Employment contract
- Friendly, dynamic work environment in a diverse, market-leading company
- Growth opportunities across teams and functions
- Extensive e-learning and development programs
- Attractive benefits package and annual bonus
- Hybrid work model (3 days office/ 2 days remote after 3 months)
- Modern, sustainable office in central Warsaw
Temporary work offer.
17 lut 2026;
from:
www.jobs.pl