Coupa Support Specialist

Randstad Polska Sp. z o.o.
Kraków Pełnowymiarowy dzień pracy Pełny etat

Opis:

Join the unique, global team who translates the business needs into system configurations to be implemented by IT admins!

What we offer

  • work in an international and well-known tobacco company
  • benefit system (OK system, Medical package)
  • funding for the canteen - 250 PLN monthly
  • flexible working hours
  • temporary contract, with possibility of extention
  • hybrid work (office in Cracow, Czyżyny)

Your tasks

  • work in a diverse environment with team colleagues located in Krakow
  • closely and effectively collaborate with internal stakeholders (e.g., Process and Product Owner, IT Team, other P2P streams) and the Coupa system provider
  • become a contact point supporting Coupa users in their system related queries, resolving the requests raised
  • enhance your IT knowledge by analyzing the root causes of integration issues and proposing the solutions
  • contribute into system governance by executing controlling reports and system access granting
  • support system development & optimization by managing new releases, assessing enhancements, and testing the system changes
  • analyze and present data to support business insights & decision making
  • act as SME in the satellite projects & initiatives where Coupa advisory needed

What we expect

  • 1-year working experience in a multi-national environment, preferably in Source to Pay area or application administration
  • fluency in English, both written and spoken
  • strong proficiency in the MS Office suite (Excel, Word, PowerPoint); experience with Service-Now is a plus
  • functional knowledge of Coupa, SAP, or other ERP systems is an asset
  • very good communication skills and a strong customer focus, with confidence in interacting with stakeholders from diverse cultures and organizational levels
  • well-developed problem-solving abilities and a mindset focused on continuous improvement
  • eagerness to learn new skills and openness to new challenges in a fast-paced environment
  • ability to deliver results within agreed timeframes and to effectively prioritize tasks.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

16 gru 2025;   from: www.jobs.pl

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