Opis:
Customer Service Representative with Frenchlokalizacja: Dąbrowa Górnicza (śląskie)
numer referencyjny: 1198180/jobs.pl
forma zatrudnienia: Pełny etat
We are looking for a proactive Customer Service Representative with fluent French to join our supply chain operations team. This is not a reactive call‑center position - it is a dynamic, forward‑looking role focused on monitoring transport flows, anticipating risks, and ensuring smooth communication with clients and internal teams.Key Responsibilities:
- Conduct “flight control" of supply chain processes - proactively identify potential issues and prevent disruptions.
- Maintain daily communication with production, supply chain teams, and customers.
- Handle client interactions via phone and e‑mail (in French).
- Monitor and escalate incidents such as delays, downtimes, or emergencies (e.g., transport derailments).
- Warn customers in advance when bottlenecks or delays are expected.
Requirements:
- Fluent French - interviews are fully conducted in French.
- Strong ability to describe events clearly, logically, and in structured order (“from A to Z").
- 1-2 years of experience in Customer Service (not necessarily in supply chain).
- Proactivity, fast reaction time, and risk anticipation skills
We offer:
- Salary: up to 10,500 PLN gross
- Medicover medical care
- “Wczasy pod gruszą" (holiday allowance).
- Hutnik Day (4 May) - additional fully paid day off
- Pluxee meal card: 350-420 PLN monthly (amount depends on hours worked)
- Access to company-run preschools
As part of the onboarding, a team visit to France is planned for introduction and knowledge‑sharing. If it sounds interesting - we'd love to see your CV.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
26 lut 2026;
from:
www.jobs.pl