Opis:
Salesforce Consultantlokalizacja: Katowice (śląskie)
numer referencyjny: 1197931/jobs.pl
forma zatrudnienia: Pełny etat
Your new company
Your new company is a global, innovation‑driven organization focused on delivering modern, sustainable solutions for customers around the world. With a strong international presence and a long-standing tradition of excellence, the company invests heavily in digital transformation, customer service optimization, and the development of its employees. You will join a diverse team representing more than 70 nationalities, working in a culture built on trust, collaboration, and continuous improvement.Your new role
As an AMS Salesforce Consultant (Service-to-Retention), you will:- Oversee international service processes within the Salesforce ecosystem, ensuring system stability and seamless support for global teams.
- Manage and monitor incident, change, and problem management activities, driving timely resolution and ongoing service improvements.
- Design and coordinate professional application support, collaborating closely with stakeholders, local teams, and offshore partners.
- Support release rollouts and continuous deployment initiatives, including delivering engaging training sessions in Salesforce and ServiceNow.
- Contribute to agile, self-organizing teams focused on high product quality and reliable system performance.
- Continuously develop your technical, professional, and interpersonal skills to stay ahead in a dynamic environment.
What you'll need to succeed
- A degree in Business Administration, Information Technology, or a related field.
- Practical experience in IT consulting or service management, ideally in an international or multicultural environment.
- Hands-on experience with Salesforce, particularly Service Cloud and Field Service.
- Understanding of customer service processes and their translation into digital solutions.
- Knowledge of ITIL processes is an advantage.
- Strong communication skills, openness, and the ability to build trust across diverse teams and stakeholder groups.
- Fluency in English.
What you'll get in return
- A flexible hybrid work model and supportive, people‑focused culture.
- A broad benefits package covering health, wellbeing, and work-life balance.
- Opportunities for professional growth, international collaboration, and continuous learning.
- Attractive employee perks and additional company‑wide initiatives.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
23 lut 2026;
from:
www.jobs.pl