Client Manager

Opis:

Client Manager

lokalizacja: mazowieckie

numer referencyjny: 1197831/jobs.pl

forma zatrudnienia: Pełny etat

Client Manager We are looking for an experienced Client Manager to take ownership of a strategic partnership with a key client in the banking sector. This role focusses on long‑term relationship building, business growth, and ensuring smooth cooperation between the client and internal delivery teams. Our client is a global technology and consulting organisation specialising in digital transformation for financial institutions. Their core strengths include:

• Deep engineering expertise,
• Modern and cloud‑native platform development,
• Advanced data engineering capabilities,
• Strong partnerships with leading technology providers,
• A portfolio of large‑scale transformation projects for corporate and investment banks.

The company is recognised for delivering sustainable, high‑performance solutions and operates in an international, innovation‑driven environment. Key Responsibilities:

• Develop and maintain long‑term relationships with senior stakeholders at the bank, including regular face‑to‑face meetings.
• Identify and capitalise on new business opportunities, including upselling and cross‑selling.
• Driving revenue growth and delivery on KPIs are associated with account performance.
• Act as the primary point of contact for the client, ensuring effective communication and timely response to business needs.
• Propose and implement tailored outsourcing solutions aligned with the bank’s strategy.
• Collaborate closely with delivery teams to align IT specialists with ongoing and new initiatives.
• Monitor service quality and recommend improvements when needed.
• Develop and execute account plans, ensuring internal stakeholders are updated on progress, risks, and opportunities.

Candidate Profile:

• Minimum 5 years of experience in account management, business development, or client engagement, preferably within IT outsourcing/consulting and banking.
• Strong understanding of IT outsourcing models and familiarity with key technological roles (experience with staff augmentation is a plus).
• Knowledge of financial technology solutions and modern project delivery models (Agile experience is beneficial).
• Proven ability to grow key accounts and build relationships with senior stakeholders.
• Excellent communication, negotiation, and problem‑solving skills.
• Strategic and proactive mindset with the ability to anticipate client needs.
• Willingness to travel regularly for on‑site meetings.
• A master’s degree in business, IT, or related field is an advantage.

What the Client Offers:

• Opportunity to work in a seasoned, highly skilled senior team.
• High level of autonomy and real ownership of the client relationship.
• Impact on both local and international initiatives within a leading technology and consulting company.
• Collaborative, flexible, and innovation‑oriented work culture.
• Exposure to cutting‑edge technologies and major digital transformation projects.
• Attractive compensation and an extensive benefit package (private medical care, sports package, lunch subsidy, life insurance, etc.).
• Flexible form of employment.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

hays.pl

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361