Opis:
Customer Support Specialist with German
Location: Gdańsk (on-site)
Company: Foundever
Pay rate: 49 PLN/hour gross ( equivalent working time system)
Relocation package: 5500 PLN gross
If you speak German fluently, enjoy working with people, and want to join one of the most recognized brands in the travel industry – this opportunity is for you!
At Foundever, you will:
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Communicate daily (by phone and email) with customers from the German market,
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Support clients with travel- and booking-related inquiries,
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Ensure every customer ends the conversation with a smile,
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Work with a friendly, supportive team that truly loves what they do,
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Have a real impact on how customer service looks for one of the most famous travel brands.
Our requirements:
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We’re not looking for perfection – we’re looking for great people to work with.
We’re looking for you if you:
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Speak German fluently (C1 level),
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Have a good command of English (B2 level),
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Are comfortable using a computer and MS Office,
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Have empathy, professionalism, and a proactive attitude,
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Want to grow – with us, you really can (92% of our managers started in this position!).
What you’ll gain by joining Foundever:
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Attractive financial bonuses:
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monthly bonus for meeting performance goals,
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PLN 3,000 gross attendance bonus,
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PLN 5,500 gross relocation bonus,
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Development from day one: training, e-learning platforms, and real career growth opportunities,
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A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,
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Modern office in Gdańsk: great coffee and even better atmosphere,
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Wellbeing programs: we care about mental health and work-life balance.
Why join us?
At Foundever , we believe that great customer service starts with happy employees. We provide you with space to grow, job stability, and a team where you’ll truly enjoy working.
Take the next step in your career – join our project and help us create exceptional customer experiences together!