Opis:
For our client, an innovative pharmaceutical company, we are currently seeking individuals for the position of Junior Associate in Omnichannel Customer Experience.
If you are fluent in English and have experience within the pharmaceutical industry, please apply today.
Support the design and execution of customer-centric omnichannel engagement strategies across multiple platforms. The role ensures seamless coordination of digital and traditional touchpoints to enhance healthcare professional and patient experiences.
Workplace location: Warsaw Włochy.
Oferujemy
- fixed-term employment contract,
- full-time work,
- attractive remuneration,
- hybrid working time system (two days remotely per week),
- benefit package (lunch card, medical care),
- Involvement in strategic projects for a market-leading medicine,
-
opportunity to work in the Cardiometabolic Marketing team of an innovative pharmaceutical company.
Zadania
- Assist in planning and implementing omnichannel campaigns in alignment with brand objectives.
- Coordinate with marketing, sales, and analytics teams to ensure consistent messaging across channels.
- Monitor campaign performance and prepare reports on engagement metrics.
- Support content adaptation for various channels
- Maintain compliance with company standards and regulatory requirements for digital communication.
- Provide administrative and operational support for omnichannel initiatives, including scheduling and documentation.
- Collaborate with cross-functional teams to optimize customer journeys and improve engagement quality.
- Stay updated on emerging digital tools and omnichannel best practices.
Oczekujemy
- Bachelor’s degree in marketing, Communications, Business Administration, or related field.
- 0–2 years of experience in marketing, digital engagement, or customer experience
- Familiarity with CRM systems and digital marketing tools is a plus.
- Good knowledge of digital communication
- Previous experience in (digital) marketing roles in pharma companies or consultancy agencies is an advantage.
- Strong organizational and time-management skills.
- Analytical mindset with ability to interpret engagement data.
- Ability to work in a cross-functional, matrix environment.
- Customer-centric mindset.
- Adaptability and willingness to learn new technologies.
- English: min. upper intermediate (B2)/ advanced (C1)
Agencja zatrudnienia – nr wpisu 47
ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia