Order Management Specialist Spanish & English

HAYS POLAND Sp. z o.o.
Warszawa Pełnowymiarowy dzień pracy Pełny etat

Opis:

Order Management Specialist Spanish & English

lokalizacja: Warszawa (mazowieckie)

numer referencyjny: 1197164/jobs.pl

forma zatrudnienia: Pełny etat

For our client, a global leader in the chemical and advanced materials sector, we are looking for an Order Management Specialist with Spanish.
Responsibilities
  • Manage the full order lifecycle - from order entry to final delivery
  • Provide excellent customer service to dedicated customers
  • Support customers throughout the entire OTC process
  • Monitor the fulfillment of customer orders and take action when customer satisfaction is at risk
  • Communicate with Spanish‑speaking customers and internal teams
  • Represent customer interests by managing complaints and delivering professional, timely responses
  • Cooperate with various departments locally and abroad (sales, finance, logistics, transport)
  • Investigate and resolve order‑related issues and discrepancies
  • Maintain accurate data and ensure proper documentation and compliant document flow
  • Prepare reports and support continuous process improvements

Requirements
  • Proficiency in Spanish and English
  • Experience in order management or related operational roles
  • Excellent communication and problem‑solving skills
  • Strong attention to detail
  • ERP system experience is a plus

Benefits
  • Private medical care (Lux Med VIP package)
  • Meal subsidy
  • Public transport subsidy
  • Remote work allowance - 110 PLN
  • Workation option - up to 3 weeks per year from any EU country
  • Hybrid work model - 3 days per week from the office

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

hays.pl

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361

29 gru 2025;   from: www.jobs.pl

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