Opis:
Norwegian -speaking Customer Service Consultant
Hybrid or remote mode
Hi!
We support customers of one of the largest manufacturers of home appliances/RTV equipment.
We are growing and looking for consultants who are enthusiastic and committed to serving customers.
Tasks:
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Providing technical support to equipment users via incoming calls.
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Diagnose and resolve technical problems.
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Providing information on products and their functionality.
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Entering requests into the system.
Our requirements:
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Fluency in Norwegian (B2/C1).
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Excellent command of English (B1/B2) .
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Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).
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Communicative, willingness to learn.
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Ability to type quickly on a computer keyboard.
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Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.
We recruit remotely! Learn about the stages of recruitment:
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Screening - initial phone or e-mail contact.
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Language test.
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Online interview with English language verification.
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Information for you about our decision.
What we offer:
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Civil contract with a rate: If you choose hybrid mode: PLN 58,00 gross/h ; If you choose full remote mode: PLN 53,00 gross/h.
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Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
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The possibility of arranging a convenient collaboration schedule.
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Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.
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How do we understand hybrid mode?
The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance and obtaining the manager's permission. And then: 3 weeks from home, 1 week from the office.
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Opportunities for personal and language development - internal training and free access to a language learning platform are available.
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Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path.
..To which we urge and invite you! Apply today!